Data protection declaration

Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion

of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the

processing procedures below do not state otherwise.

“Personal data” is any information relating to an identified or identifiable natural person.

Server log files

You can use our websites without submitting personal data.

Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored

in server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address,

amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to

our legitimate interests in ensuring the smooth operation of our website as well as improving our services.

Contact

Responsible person

Contact us at any time. The contact details of the person responsible for data processing can be found in our legal notice.

Proactive contact of the customer by e-mail

If you make contact with us proactively via email, we shall collect your personal data (name, email address, message text) only to the extent

provided by you. The purpose of the data processing is to handle and respond to your contact request.

If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or

concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.

If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our

overriding, legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation,

you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article

6(1)(f) GDPR.

We will only use your email address to process your request. Your data will subsequently be deleted in compliance with statutory retention

periods, unless you have agreed to further processing and use.

Customer account Orders

Customer account

When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of

improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a

GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried

out with your consent up to the withdrawal. Your customer account will then be deleted.

Collection, processing, and transfer of personal data in orders

When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your

order as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent

the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract

with you.

Your data is transferred here for example to the shipping companies and dropshipping providers, payment service providers, service

providers for handling the order and IT service providers that you have selected. We will comply strictly with legal requirements in every

case. The scope of data transmission is restricted to a minimum.

Use of your email address for mailing of direct marketing

We use your email address, which we obtained in the course of selling a good or service, for the electronic transmission of marketing for our

own goods or services which are similar to those you have already purchased from us, unless you have objected to this use. You must

provide your email address in order to conclude a contract. Failure to provide it will prevent the conclusion of any contract. The processing

will be carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in direct marketing. You can object to this use of your

email address at any time by contacting us. You will find the contact details for exercising your right to object in our imprint. You

can also use the link provided in the marketing email. This will not involve any costs other than transmission costs at basic tariffs.

Shipping companies

Forwarding of your email address to shipping companies for information on shipping status

We forward your email address to the shipping company in the course of contractual processing, if you have explicitly agreed to this in the

order process. The forwarding is for the purpose of informing you by email on the shipping status of your order. The processing will be

carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us or the

transport company without affecting the legality of the processing carried out with your consent up to the withdrawal.

Payment service providers

Use of PayPal

All PayPal transaction are covered by the PayPal Data Privacy Statement. You can found this

at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en

Cookies

Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their

computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a

characteristic character string which allows the browser to be clearly identified when the website is called up again.

Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical

settings in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each

individual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved

may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this

website.

Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en

Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

technically necessary cookies

Insofar as no other information is given in the data protection declaration below we use only these technically necessary cookies cookies to

make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page change

and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser

to be recognised again after a page change.

Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the

website as well as a user-friendly and effective design of our range of services.

You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your

personal situation.

Rights of persons affected and storage duration

Duration of storage

After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with

the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have

agreed to further processing and use.

Rights of the affected person

If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction,

deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to

processing for the purposes of direct marketing, according to art. 21 (1) GDPR.

Right to complain to the regulatory authority

You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed

legally.

Right to object

If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for

reasons arising from your particular situation to object at any time to the processing of your data with future effect.

If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the

processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal

claims.

If personal data is being processed for the purposes of direct advertising, you can object to this at any time by notifying us. If the objection

is successful, we will no longer process the personal data for the purposes of direct advertising.

last update: 20.07.2020